AI & ROBOTICS DIRECTORS’ FORUM business transformation



Our first Directors’ Forum of 2018 is focused on how the best organisations are using AI and robotics to re-shape their organisations for the 21st century creating new commercial modelsboosting competitiveness and optimising performance.

If you’re a business leader involved in transformation, innovation, finance, operations, customer service, HR or the supply chain, you will find insight and straight talking here.

By attending this Forum you will:

  • Hear how AI Will Change Your Business; Whether you want it to or not
  • See how to transform your business to embrace this new age of automation
  • Gain insights from OcadoGoogle, Ordnance Survey, ICO, Sage, Sky and more
  • See how to plan your operations to improve business performance
  • See how AI will impact on employee and customer engagement
  • How to get the most from existing automated systems and processes
  • Network with your peers, share ideas and best practice and make valuable contacts

Important: this event has sold out.

 We regret that we were not be able to accommodate all requests.


How AI Will Change Your Business; Whether you want it to or not

Andrew Burgess
, Author & Strategic Advisor on AI & RPA

Andrew, the best-selling author of The Executive Guide to Artificial Intelligence is a trusted advisor to big business on the impact of disruptive technologies. He’ll challenge you to consider how AI will change your business – whether you want it to or not – and suggest ways to make sure that change is positive. More



Case study: Never off the shelf: the retailer that’s spearheading bespoke AI & robotics solutions to transform operational performance and competitiveness

Alex Harvey, Head of Robotics & Autonomous systems, Ocado

Alex heads up robotics and AI for Ocado, the world’s largest online only grocery retailer. He’ll share unique insights on its commercial imperatives for AI and reveal ground-breaking initiatives already underway. More



The Rise of Conversational Computing

Alice Zimmermann
, Global Product Partnerships, Google

Alice works with Google’s top strategic partners across EMEA to drive innovation. She’ll take us on a deep dive of conversational user interfaces and reveal how human-computer interaction is being re-thought. More



Leading AI driven transformation:  Insights from the frontline of change

In Conversation with:
Nicola Strong, Managing Director, Strong Enterprises in conversation with:
Kriti Sharma, VP, Artificial Intelligence, Sage
Alice Zimmermann, Global Product Partnerships, Google
Miranda Sharp, Director Innovation, Ordnance Survey

Business psychologist and change leader, Nicola Strong, talks AI-driven business transformation with three senior strategists that have led from the front on transformative AI projects for their organisations. It’s your chance to hear how it’s done. More



How the automated world will work – reshaping business, society & the global economy

Daniel Hulme
, CEO, Satalia

Daniel, entrepreneurial founder and CEO of Satalia, is pushing the boundaries of data science and AI to solve some of industry’s most pressing problems. Hear his insights on how the automated world will work; and how it will reshape business, society and the global economy. More 



It’s not a choice:  AI demands privacy and innovation not privacy or innovation

Nigel Houlden
, Head of Technology Policy, Information Commissioner’s Office (ICO)

Nigel heads technology policy for the Information Commissioner’s Office, the organisation that’s determining new regulation for AI in business. His overview of forthcoming regulation, and advice on how to use it to spur innovation, will make sure you’re ready for anything. More 



Data driven CX: Enhancing customer interactions at Sky

In Conversation with James Alexander, Decisioning Director, Sky

Sky is on a determined drive to enhance customer interactions using big data and machine learning.  Our Chairman, Anton Fishman, talks to James about progress so far, lessons learned and the company’s ambition to manage customer experience with a combination of advanced analytics, data science and transformative business processes.

James has spent the last ten years supporting digital strategy and proposition development.  Today his team is responsible for building targeted marketing capability across digital and traditional channels for Europe’s leading entertainment company.



What if AI makes us talk to each other more? AI and effective teamwork

Alistair Shepherd
, Founder and President, Saberr

The workplace has become an increasingly collaborative place.  Irrespective of industries or job roles, people are working together in teams that must be bound together with strong communication if they are to succeed. More



Final Keynote: Brave new world? It’s your call

Rob McCargow, AI Programme Lead, PwC UK, TEDx Speaker

Rob provides validated insights into AI’s potential to improve the global economy through productivity and consumption gains, and considers how these global impacts will be felt across different geographies and industry sectors. Rob is an evangelist for responsible technology and promotes awareness of the growing ethical agenda for AI.  He is an Advisory Board member of the All-Party Parliamentary Group on AI, an advisor to the IEEE Global Initiative for Ethical Considerations in AI and Autonomous Systems, and a TEDx speaker. More



AI and Human Emotions: Preparing Your Culture to Make the Best of AI

Maria Semykoz, 
Workplace Analytics Architect, Gallup

Chances are high we are about to witness an exponential rise of AI. Business models will be disrupted and enormous
consumer value will be created along the way. More

Our Chairman Anton Fishman is a specialist in change management, workplace psychology and the application of new technologies. He’ll be keeping our day on track to maximise value for you.

Registration: From 9:00        Forum: 9:30am – 5:15pm              Networking & Drinks Reception: 5:30pm


Anton Fishman

Managing Director, Fishman & Partners Ltd

Alistair Shepherd

Founder and President, Saberr

Alice Zimmermann

Global Product Partnerships, Google

Rob McCargow

Director of AI, PwC

James Alexander

Decisioning Director, Sky

Kriti Sharma

VP, Artificial Intelligence, Sage

Nigel Houlden

Head of Technology Policy, Information Commissioner’s Office (ICO)

Andrew Burgess

Author and Strategic Advisor on AI and RPA

Daniel Hulme

CEO, Satalia

Nicola Strong

Managing Director, Strong Enterprises

Alex Harvey

Head of Robotics and Autonomous Systems, Ocado

Maria Semykoz

Workplace Analytics Architect, Gallup

Miranda Sharp

Director Innovation, Ordnance Survey

James Rapinac

Director, Gallup

2017 Business Transformation Forum highlights video

Youtube video goes here


Gallup Conference Centre | The Shard | London

32 London Bridge St, London SE1 9SG


London Bridge station for both underground and mainline trains.

Car parking is available in Kipling Street and Southwark Bridge Road. The Shard sits within London’s Congestion Charge zone.

A 30-minute walk along the South Bank of the Thames from Waterloo station, and a 5-minute walk across London Bridge from the City.

AI & Robotics events are organised by Connect Business Media (CBM)

A business media organisation with a reputation for creating mould-breaking business events that challenge traditional thinking and overturn established formats. With more than 30 years’ experience the Connect team has managed national and international events on every continent in industries including customer experience, employee engagement, outsourcing, information and communication technologies, food manufacturing, nutrition and pharmaceutical industries. Connect Business Media events are more than conferences; they connect audiences in new ways, opening up opportunities for discussion and debate that foster innovation and business growth.

For information on 2018 AI & Robotics events, please contact: Christina Wood, Connect Business Media – Phone +44 (0)1483 614451 | Mobile: +44 (0)7775 942252 | Email:

I thoroughly enjoyed the event. I was hugely impressed by the content and presenters and cannot wait to attend another.

by Caroline Troup, Telefónica UK

The best AI event I’ve attended to date. The quality of the speakers outshines other events. The topics were practical, varied and unique. Well done to the organisers.

by Claire Masson, Financial Times | IE Corporate Learning Alliance

Interesting, contextual view of role of AI

by Steven Hedges, DB (Deutsche Bank)

Well organised event with good range of topics to appeal to a broad audience. Great learning opportunity, which can be easily applied to the workplace.

by Stuart Balnaves, UCAS

A good balance of technical and emotional debate. An excellent cost-effective event. Well done!

by Marcel Horst, Procorre

Very useful event covering a broad range of topics!

by Tim Barker, Confirmit

Extremely valuable and insightful.

by Leigh Bridger, HomeServe

AI isn’t tomorrow’s world science, its today’s business reality. Any business that isn’t exploiting AI’s potential is at risk of being left behind.

by Anton Fishman, Conference Chairman and change management consultant